Resources

Support

Most answers are in the documentation and the FAQ. When they are not, write to us — a person reads every message.

Write to us

IDOP Cloud and your account

support@idoplabs.com

Sign-in, storage, sharing, account deletion, billing once paid plans exist.

Writing documents

developers@idoplabs.com

The Runtime API, validation errors, tools.

The specification

spec@idoplabs.com

Questions and proposals about the format.

Your personal data

privacy@idoplabs.com

Access, correction, export or deletion requests.

Security issues

security@idoplabs.com

Vulnerabilities — see our disclosure policy.

Illegal content

abuse@idoplabs.com

Reports of content that is illegal or breaks our terms.

Include what you were doing, what you expected, and — for a document that will not open — the error code shown. We reply in English or Polish. We aim to answer within two working days; data protection requests are answered within one month, as the law requires.